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Mentorship is a working relationship where an experienced person mentors, advises, and counsels an inexperienced one in personal or professional growth.
The seven roles are: advisor, coach, counselor, role model, connector, challenger, and supporter.
These 3 C's are Connect, Coach, and Care, representing advice, developing skills, and care.
Browse our mentors, select one that matches your needs, choose a time slot, and complete the booking. You'll receive a confirmation email with video call details.
You can cancel or reschedule up to 24 hours before the session. Go to your dashboard, find the appointment, and click 'Cancel' or 'Reschedule'. Full credit refund is provided.
Purchase credit packages from our pricing page. Each session costs 1-3 credits depending on duration (15min = 1 credit, 30min = 2 credits, 60min = 3 credits). Credits never expire.
Click 'Become a Mentor', fill out the application with your expertise and credentials, and our team will review it within 2-3 business days. Once approved, you can start accepting sessions.
We accept all major credit/debit cards, UPI, net banking, and international payment methods through our secure Stripe integration.
Yes! We use industry-standard encryption and comply with data protection regulations. Your information is never shared with third parties without your consent.
Before your session, you'll receive a video call link. Click it at the scheduled time to join. No downloads needed - it works directly in your browser.
We offer verified mentors with proven industry experience, flexible scheduling, affordable pricing, and personalized 1-on-1 sessions. Plus, our credits never expire, giving you complete flexibility.
Our support team is available 24/7 to assist you. We typically respond within 2 hours during business hours.